Management Systems
Management System is a set of procedures, information systems and computer systems dedicated to the government of a process typically operating, administrative or production according to the requirements of one or more standards.
ISO management system standards provide a model to follow when setting up and operating a management system. Like all our standards, they are the result of international, expert consensus and therefore offer the benefit of global management experience and good practice.
These standards can be applied to any organisation, large or small, whatever the product or service and regardless of the sector of activity.
The benefits of an effective management system include:
- more efficient use of resources
- improved risk management, and
- increased customer satisfaction as services and products consistently deliver what they promise.
RQS evaluates management systems according to nationally and internationally recognized standards or according to house standards developed by our experts.
Our knowledge and our experience assure you to have the right global partner at your side.
Among the main areas of System Certification are identifiable:
- QUALITY
- ENVIRONMENT
- ENERGY
- FOOD
- OCCUPATIONAL HEALTH SAFETY
- CUSTOMER
- Etc.
ISO Certification Process
Stage 1 Visit
The stage 1 audit ( part of which is generally on site) , provides a focus for planning the Main Audit, reviews documentation specific to your business and works with your staff to quickly resolve any problems.
Main Audit Visit (Stage 2)
The Main Audit measures the effectiveness of the Quality Management System in managing your quality requirements, products, processes and services. The audit is carried out alongside your own people, with results and findings openly discussed and reviewed. At the end of the audit a report is prepared for acknowledgement and acceptance by your company representative. Any corrective actions arising from the audit are discussed and any forward plan of work agreed, including a follow-up visit if needed.
Certification Approval & Surveillance Programme
When your quality management System complies with ISO9001 a certificate of approval is issued, which is valid for three years, subject to satisfactory on-going maintenance of your quality management system. Verification is through an audit surveillance programme that is carried out through yearly surveillance visits organised to fit in with your business requirements.
Three-yearly Re-certification Visit
Every 3 years your quality management system needs to be re-assessed.
Following satisfactory recertification your certificate is reissued for a further three years.
Extensions to scope
RQS will in response to an application for extension to the scope of a certification already granted, undertake a review of the application and determine any audit activities necessary to decide whether or not the extension may be granted. This may be conducted in conjunction with a surveillance audit.
Reduction in scope
RQS will reduce the client's scope of certification to exclude the parts not meeting the requirements, when the client has persistently or seriously failed to meet RQS requirement for those parts of the scope of certification. Any such reduction shall be in line with the requirements of the standard used for certification.
Complaints and Appeals
On receipt of a complaint or appeal, the certification body will process the case in accordance with our complaints and appeals procedure. An independent panel/person will be appointed to review the case. A copy of our complaints and appeals procedure will be made available upon request.
Product
The CE marking is required for many products. It states that the product is assessed before being placed on the market and meets EU safety, health and environmental protection requirements.
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The CE marking is required for many products and it:
- shows that the manufacturer has checked that these products meet EU safety, health or environmental requirements
- is a key indicator of a product’s compliance with EU legislation
- allows the free movement of products within the European market
By placing the CE marking on a product a manufacturer is declaring, on his sole responsibility, conformity with all of the legal requirements to achieve CE marking. The manufacturer is thus ensuring validity for that product to be sold throughout the EEA. This also applies to products made in third countries which are sold in the EEA and Turkey.
Not all products must bear the CE marking. Only those product categories subject to specific directives that provide for the CE marking are required to be CE marked.
CE marking does not mean that a product was made in the EEA, but states that the product is assessed before being placed on the market. It means the product satisfies the legislative requirements to be sold there. It means that the manufacturer has checked that the product complies with all relevant essential requirements, for example health and safety requirements.
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If you are a manufacturer it is your responsibility to:
- carry out the conformity assessment
- set up the technical file
- issue the EC Declaration of Conformity (DoC)
- place CE marking on a product
If you are a distributor you must check the presence of both the CE marking and the necessary supporting documentation.
If you are importing a product that is from a third country you have to check that the manufacturer outside the EU has undertaken the necessary steps. You must check that the documentation is available.
Training
RQS offers training courses, seminars and workshops which are characterized by a pedagogical-educational approach, and the use of modern presentation techniques to ensure in-depth preparation concerning all possible specializations in all the areas related to certification. RQSt’s training programs are designed for the successful obtainment of recognized certifications, as well as to meet clients’ various needs, including the choice of location for the training and the level of specialization needed.
RQS offers training courses in the following fields:
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- Sales and Marketing
- Human resources
- Health and Safety
- Quality
- Environmental
- Occupational Safety
- Management System Trainings
- etc.
Management
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- Work order coordination
- Cost control
- Activity planning of Project
- Recording controlling
- Testing of Stress-Analysis projects
- Inspection and testing on equipment and welding
- Status and classification of suppliers
- fire prevention
- etc.
Project
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- Management systems for food safety
- International Food Standard IFS
- HALAL-conformity
- Food hygiene regulation HACCP
- Hygiene supervisor in food companies
- Food labeling&packaging
- Microbiological evaluation of food
- Internal Audits
- etc.
Training Food